Shipping policy

Effective Date: 09/01/2023

Thank you for choosing to shop at Trackside Trendz! We want to ensure a smooth and transparent shopping experience for our valued customers. This Shipping Policy outlines how we handle shipping for your orders.

1. Order Processing Time

- Most orders are processed within 3 business days (excluding weekends and holidays) from the date of purchase.
- Orders received after 10:00 PM EST will be processed on the next business day.

2. Shipping Methods and Carriers

- We offer several shipping methods, including standard and expedited options.
- We partner with trusted carriers to deliver your orders, who vary based on the destination of your order. 
- The shipping method and carrier for your order will be determined based on the destination and the items in your cart.

3. Shipping Rates

- Shipping rates are calculated based on the weight, dimensions, and destination of your order.
- Shipping costs will be displayed during the checkout process, allowing you to choose the shipping option that best suits your needs.

4. Estimated Delivery Times

- Estimated delivery times vary depending on your location, chosen shipping method, and product availability.
- You can find the estimated delivery timeframes for each shipping option during checkout.
- Please note that these are estimated delivery times, and unforeseen circumstances (e.g., weather, holidays) may affect delivery.

5. Tracking Your Order

- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can use this tracking number to monitor the status and location of your shipment.
- Please allow some time for tracking information to become available after your order has been shipped.

6. Shipping Restrictions

- We currently offer shipping to everywhere! We do not ship to P.O. boxes.
- Some products may be subject to shipping restrictions or cannot be shipped internationally due to regulations or product-specific limitations. 

7. Order Changes and Address Updates

- If you need to make changes to your order or update your shipping address, please contact us as soon as possible. We'll do our very best to make sure your item is sent to the correct place however, if the order you placed has already shipped - we won't be able to re-route it.
- We are not responsible for orders shipped to incorrect addresses provided by the customer. Double-check your shipping information during checkout.

8. Shipping Delays

- While we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control (e.g., natural disasters, carrier delays).
- We appreciate your patience and understanding in such situations. If you experience a significant delay, please contact us for assistance.

9. Lost or Damaged Items

- In the rare event that your order is lost or arrives damaged, please reach out to us promptly. We will work with you to resolve the issue and ensure your satisfaction.

If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to contact us at legionofzooms@gmail.com

Thank you for choosing Trackside Trendz, and we appreciate your trust in us for your shopping needs.